We do not offer printed catalogs. We want to make the largest possible contribution to the environment that is possible. Without printed catalogs we contribute to a better future. Our entire collection is 24/7 available through our webshop, Instagram and Facebook page. If you are looking for something we do not show on our pages, please do not hesitate to contact us!
2. Do you ship your bulbs outside of the USA?
Yes we do, for shipping information have a look at our Terms & Conditions.
3. How do I know what will grow in my area?
On the CARE page we show the USDA Hariness Zone Map. This shows the industry standard which gardeners use to determine which plants will thrive in their area and climate.
4. What is the minimum order?
We offer a minimum order package of $20. If you would like to order different quantities that we offer please contact us and we will find a way to make you satisfied.
5. Where do you ship from?
We ship our bulbs from Holland, Michigan and from Aalsmeer, the Netherlands.
6. Custom quotations?
For Custom quotations on larger quantities not listed on our website, please contact us.
7. When will I be charged for my order?
You will be charged immediately upon placing your order on our website.
8. Are Roselilies perennial?
The Roselily bulbs will re-bloom every year in the period between July and August. After 4-5 years, in the spring or fall, you may divide the bulbs into small pear size divisons and replant. This is not necessary however. Most of our bulbs are winter hardy.
9. What is your guarantee?
Your Garden Specialist harvests only the healthiest and freshest bulbs and perennials available in the fields. We only sell bulbs that are ready to go into the ground with enough energy left to thrive in your garden. We inspect and monitor the bulbs throughout the entire process to ensure that we meet the quality requirements of our customers.
If, for whatever reason, you are not satisfied with the outcome of your bulbs, please do not hesitate to contact us. We promise you we will create a solution that will leave you satisfied.
10. What should I do if my bulbs arrive damaged?
We take care of the entire process from the beginning till the end to minimize the chance something could impact the quality of our bulbs. However, if there is a problem on delivery, please contact us at the contact form, by e-mail firstname.lastname@example.org or by Social Media on the same day that the order was delivered and we will contact the carrier to work it out. You will need to retain the package(s) for a minimum of 7 days, as the delivery company may want to inspect the damaged product. We will reship replacement products after the delivering carrier has approved the damage claim. If we do not have the products in stock, we will gladly offer you a substitute, or you may wait until the next shipping season for your area.
We are not responsible for shipping delays or damage in shipment. We are not able to honor claims that are made more that 24 hours after receipt of the damaged product. After expiry of the terms mentioned above, customer is deemed to have approved the products delivered. For any concerns about your order, please contact us at email@example.com.
11. When does my order ship?
We start shipping our first orders out by Mid March. We always ship the bulbs ready to plant. So the Spring collection will arrive March/April/May, the Fall collection will arrive September/October.